Hollard is the worst insurance company

Hollard is the most wicked insurance company I've ever seen, they are playing hide and seek with me since March 2025, my 2 kids were sick and got admitted in hospital, but Hollard is refusing to pay. Instead they sent Lutendo to help, but he was just pretending, failed at last. After that Hollard sent a guy to ask the admission proofs from the hospital, they were given, everything was confirmed, but still Hollard is lying, claiming that my kids were not in hospital, they also say that my kids are not on the hospital system for that admission. That is all a lie, they are turning a blind eye. Hollard is a Disgrace. I've been seeking for help but no one is willing to help. My ID number is ***. My number is ***