LD
Luhle D
1 reviews | Active since Feb 2020
25 Jun 2021, 12:42
Hollard is the Worst company to ever use for a funeral cover.
I am only giving Hollard this one star because I can not write my review without selecting the star option. I and my family have had the worst experience with Hollard we made a claim at the beginning of this week and up to now they have not paid out.Their service and customer care is poor I would never recommend them to anyone.They are the worst to work with. They are not the type of a funeral service that shows sympathy in times of need nor are their people well trained to deal with people.
I am very appalled by Hollard and never again will I ever use do business with them.
Helpful (0)
Replies (2)0
Replies (2)
Hollard Life's replyOfficial
25 Jun 2021, 14:16Hello Luhle
Thank you for taking my call. We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Thank you for taking my call. We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Please accept our sincere condolences for the loss of your father. We are looking into your matter and what went wrong with the claim.
Thank you for bringing your matter to our attention. We wish you and your family strength during this difficult time.
Kind Regards
Natasha Vos
Hollard Life's reply25 Jun 2021, 14:16
Official
Hello Luhle
Thank you for taking my call. We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Thank you for taking my call. We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Please accept our sincere condolences for the loss of your father. We are looking into your matter and what went wrong with the claim.
Thank you for bringing your matter to our attention. We wish you and your family strength during this difficult time.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
20 Jul 2021, 11:20Hello Luhle
Thank you for being patient and giving us the opportunity to resolve your complaint. Our claims team have informed us that your matter has been resolved.
Contact us for any future concerns.
Kind regards,
Natasha Vos
Hollard Life's reply20 Jul 2021, 11:20
Official
Hello Luhle
Thank you for being patient and giving us the opportunity to resolve your complaint. Our claims team have informed us that your matter has been resolved.
Contact us for any future concerns.
Kind regards,
Natasha Vos