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DIANE F
1 reviews | Active since May 2011
12 May 2025, 13:31
HOLLARD IS ONLY ABOUT MONEY!!
I took out a funeral policy with Clicks years ago which then moved across to Hollard. I received notification yesterday that my premium was going up and the benefits summarised were accident cover, NO funeral cover, still born (please note that my ID number begins with 53....... so absolutely no chance of any pregnancy!!!) and main member (??) This shows me that Hollard are not one bit focussed on the customer - it's all about money!!!! I'm still waiting for a response to my query/complaint. Pathetic
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Replies (2)
Hollard Life's replyOfficial
12 May 2025, 13:45Hello Diane
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply12 May 2025, 13:45
Official
Hello Diane
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
19 May 2025, 11:18Hello Diane
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply19 May 2025, 11:18
Official
Hello Diane
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team