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nhlanhla S
1 reviews | Active since Apr 2013
10 Dec 2025, 08:50
Hollard is ****mers
Ive been a loyal Customer however dissapointed that everytime i must get my Premium Credit refund annually it must be a cat and mouse game ,this is not fair and im thinking of migrating my policy to an credible insurer because Hollard is becoming ********* .
Please honour your contractual obligations and refund my premium as agreed before i refer the matter to the insurance omsbud for retification .
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Replies (2)0
Replies (2)
Hollard Life's replyOfficial
10 Dec 2025, 08:56Hello Nhlanhla S.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's reply10 Dec 2025, 08:56
Official
Hello Nhlanhla S.
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Social Resolutions Team
Hollard Life's replyOfficial
11 Dec 2025, 10:48Hello Nhlanhla.
Thank you for being patient and giving us the opportunity to resolve your complaint. Please note that the premium holiday has been app**** to your policy, and the December premium will be processed before 31 January 2026.
Once again, we sincerely apologize for the inconvenience caused.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Please note that the premium holiday has been app**** to your policy, and the December premium will be processed before 31 January 2026.
Once again, we sincerely apologize for the inconvenience caused.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply11 Dec 2025, 10:48
Official
Hello Nhlanhla.
Thank you for being patient and giving us the opportunity to resolve your complaint. Please note that the premium holiday has been app**** to your policy, and the December premium will be processed before 31 January 2026.
Once again, we sincerely apologize for the inconvenience caused.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Please note that the premium holiday has been app**** to your policy, and the December premium will be processed before 31 January 2026.
Once again, we sincerely apologize for the inconvenience caused.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team