Hollard is helpless and useless service provider I ever dealt with.

Hollard is a big scanner. Last Friday I lost my father and wanted to burry him but this ******* has put me to even more pain frustration, depression. Instead of them taking away or helping me to carry some load from your frustration, situation even depression what they do they add more, If you are insured by Hollard better think twice or expect the worse in times when they suppose to deliver. Did you know that with ds ******* you can't directly call a claim dept, all you have to hear is an agent saying "we are escalating your claim there is nothing else I can do except waiting for them to give me feed back on your claim ". If you send an email you'll only hear from them after 2 to 3 days. Spoken to 4 different agent within none of them were helpful. Two different team leaders(supervisers) I spoke to, gave me maximum time of an hour to come back to me with feed back which they never did. I regret that I ever saw this name "Hollard". I never dealt with such a useless and helpless service provider like Hollard.