Hollard is heartless, don't bother

This Hillard offers the poorest service. Claimed for the funeral of a loved one. Claim authorised but not processed for payment. Consultant told me such is a normal occurrence and they'd only pick that up once a client calls. To make matters worse, she couldn't even guarantee that even if she escalated the payment request, it would be attended on time since they have no means of contacting the payment department. I'm sick and tired. I spoke to an assistant of the manager, Rinkie Tibane, and she informed me that the cannot guarantee that I will be paid on time for the funeral that am trying to arrange. And to rub salt into the wounds, am told there's no way I can communicate with their office in Park town, and the best would be to walk to that place.