Hollard is a **** and should be held responsible.

I had an investment with regent a company under hollard insurance . I sent them an email to surrender my investment and receive my money and they did not respond. I then sent another email to their complaints department then they responded . I told them about my investment policy and they told me they have not been receiving my monthly contributions towards the policy of which I was never informed about and I did not notice that since they debited from my Gauteng health salary before I even get my income . They also said that there is no money in the account because they used my money to pay for the months I have not been paying towards the policy . Surprising enough they sent me a post letter informing me that they will be increasing my monthly contributions so yes I agreed to that but why did they fail to call, send a message or send a post letter . So now I won't be receiving any money but I have been paying the investment for years.