Hollard is a ****

I have home content insurance with Hollard, and I have never made a claim before. In August, I experienced a problem with my bathtub, so I contacted the person who helped me enroll with Hollard, Kennedy Omweri, to ask about the claims process. However, he kept giving me the runaround. I then decided to send emails, but none of them were answered. Whenever I tried to call, the call would get disconnected.

Finally, earlier this month, I managed to get through and submitted my claim. However, I have not yet received any confirmation from Hollard indicating that my claim has been received and is being processed. I am struggling to reach Hollard’s offices, as I am based in Cape Town.