Hollard is a ****

Hollard has done it again to me .This company is the biggest mistake I ever made in my life. On the 6th of December 2021 there was a dispute between me and hollard they said I skipped a payment but later when I wrote a review in hello Peter they came back to me and tell me that they have resolved the problem and they did foud the payment and little did I know that it was a lie cause they re instarted my policy so that I can't claimed my cashback benefit which I suppose to claim it this year November 2024 and they promise me that I won't loose my benefits cause it was their mistake. And here comes a pain when it is that anniversary month of me to claim my cash back which I was taken back and forward from one consultant to another with different stories and false promises .Firstly I was told to wait for the system to calculate how much I'm going to get and later boom I was told that I can't get it cause my policy was re started in 2021 and the system didn't recorded that it was their mistake while I still have the reply from them that the mistake was resolved and I also got a call from their consultant that they said it's recorded stating that I won't loose my benefits.Im so ****ed off and gatvol with hollard they are so incompitent and I wonder if my family will manage to claim my money when im no longer in this earth if they stressed and disrespect me as their client and a policy holder what about them.I wish there was a way that they can refund me my money from 2006 when i join them untill today. I can't recommend hollard to anyone cause they are my worst nitemare.