HOLLARD INVESTMENTS BAD BAD SERVICE ON WITHDRAWALS

I've been going back and forth for the last 12 days with Hollard investments (Honey investments) with my Annuity Withdrawal. I followed the exact steps with filling out the forms and what was expected of me. Turn around time 5 - 7 days is what i was told. We are now on day 12 business day. The application sent 3 August 2026.

Whenever i phone another person answers with a different story. Every day since day 8 I'm told the payment will be released and paid today at 10:00. Everyday nothing happens.

Yesterday i was told the payment will be released. I was told to phone back the next day, which i did, that's today - phoned and the person says: money will be paid immediately into my account and a POP will be sent at 10:00. never did receive it. I phoned again at 12:00 the same lady said she will contact me back - she emailed me and said she will request a POP and send it to me - same story - and if it was paid its not immediate as per agreement. Still no proof of payment.

Its easy to ask for our money and if you don't pay, policies are cancelled and the money is gone!! But if you claim your own money back you have to beg for it.

One profile - one company - one history - but each consultant gives another story or excuse or empty promise. With a promise comes a plan which a client depends on - you don't keep to it - but you are quick to take the debit orders.

I'm disappointed. if you think you will receive your withdrawals within the turn around time, think again...this was the worst experience i have ever had with an insurance company. I have to call them 3 times a day, they don't reply with communication emails like other investment companies. They don't even have the same story. So each systems gives you a different answer.