Hollard Insurance/Funeral - Appalling service!

I received a response to my prior review on Hollard regarding the appalling service from them asking for my policy numbers. Again I am not surprised that the person had not read the review properly because they would have seen that I am referring to funeral policies PURCHASED THROUGH EDGARS. These policies were being paid via the Edgars account so did not have any policy numbers. What I am trying to ASCERTAIN FROM SOMEONE what is the way forward with these policies since they are in business rescue. DO WE CHANGE THESE OVER TO DEBIT ORDERS??????

The response from Hollard only appeared for like 2 or 3 days and didnt get a chance before to reply only tried now to get a message that the it is no longer available!!!!!

I am really not sure what is going on at Hollard but as said previously that I have been trying to get hold of the company for over 6 MONTHS. I even tried to find if they had something on Facebook to try and post there but cannot find their page where one can write to them. This is crazy.

At a loss really have no idea what to do next. Perhaps going to be best to go to their offices in Parktown and try and speak to them which is unfair as I have to find the time. Also why do I have to drive there and pay for petrol for an explanation as to what is going on. We are the clients paying our policies - I am truly lost on this. How long before I hear from anyone there?????