1 reviews | Active since Jun 2018
Hollard Insurance shocking
Hollard communication skills is shocking to say the least. There is no communication if documentations have been received, looks like the attitude is you can wait until we feel like acknowledging or assisting you.
When you loose a loved one it is already painful, then Hollard just continue to make the experience more unbearable.
I have been patient to a point but now this is getting ridiculous and to attempt to phone the call center is even more difficult as you are being forwarded from one person to the other.
I would not recommend Hollard insurance in these times we are living in and you are ******ed it seems that you paid insurance for nothing, I think Hollard and all other insurance companies needs to go and look at the crime stats in SA and face reality.
Thank you for bringing this matter to our attention and providing the additional information as required.
The matter has been escalated for investigation and a status update will be provided as soon as possible.
Regards
Waheeda Namlall
Hollard complaints team
Thank you for bringing this matter to our attention and providing the additional information as required.
The matter has been escalated for investigation and a status update will be provided as soon as possible.
Regards
Waheeda Namlall
Hollard complaints team
We confirm that your complaint has been finalised and the matter resolved.
Please contact me directly should you require further assistance.
Regards
Waheeda Namlall
We confirm that your complaint has been finalised and the matter resolved.
Please contact me directly should you require further assistance.
Regards
Waheeda Namlall
