DD
Dean D

1 reviews | Active since Feb 2015

06 May 2016, 10:18

Hollard insurance is a participating member of the National opt out database, but still sends unsolicited spam

My details are registered on the National opt out database (https://www.nationaloptout.co.za) On 6 May 2016, i received a spam SMS advertising Hollard insurance. Either Hollard should withdraw as a participating member, or they should stop sending spam. Furthermore, if a large company like Hollard can completely ignore the opt out database, what is the point of having an opt out database. For all I know, they got my contact details there. I have tried everything to stop spam SMS, but nothing seems to work. Very frustrating.

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Replies (2)
Hollard Life
Hollard Life's reply06 May 2016, 11:45
Official

Thank you for taking the time to notify us of this matter.

We have requested that your contact details to be removed from our database.


We have also requested an investigation on why your contact details were not removed after unsubscribing.

Kind Regards

Lynne Lawrence
***

DD
Dean D's update23 May 2016, 06:19
Reviewer Update
Hi Lynne Thanks for the feedback. At 8:05am today (23/05/2016), I have received another spam SMS from Hollard. I have done everything in my power to stop this spam, but they just continue to come through. I can't block the number, because they always come from a different one. Its now becoming harassment.