1 reviews | Active since Oct 2015
Hollard Insurance is a joke!
My husband passed away on the 08.07.2015. Hollard Insurance cannot give me a reason as to why I have not been paid out yet. They phoned me on the 29.08.2015 to say that the claim has been accepted & I had to confirm my bank details. What I cannot understand is that they paid the Edgars account directly, so why did I have to confirm my bank details? I Have phoned many times & am still waiting for the claims dept. to phone me back. <br> <br> Never mind the fact that I tragically lost my husband, but now I have to beg for money owed to my family and I. <br> I will NEVER recommend Hollard Insurance to ANYONE. <br> Their slogan, \Protect what matters today"is hilarious.... adhere to what you promised !! This was a funeral policy... i.e. to pay for the funeral that was over three months ago!!! DISGUSTING!!"""
We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent investigation into the delay and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
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We are sorry that your claim experience prompted you to contact us with a complaint. We apologise for the inconvenience and frustration this has caused you.
The matter has been escalated to our claims administrator for urgent investigation into the delay and an agent will be in contact with you shortly.
Kind Regards
Lynne Lawrence
***