LS
Lebo S
1 reviews | Active since Feb 2021
07 Jan 2022, 14:04
Hollard insurance is a bad insurance
My father died on 23rd of December and I put a claim with Hallard up to this day I have not received any funds to bury my dad instead they keep on telling me that they keep on sending me from pillar to post .Hollard is very bad insurance and I would not advise anyone to join
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Hollard Life's replyOfficial
10 Jan 2022, 08:10Hello Lebo
We are saddened to hear about the loss of your father. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Escalated Complaints Team
Hollard Life's reply10 Jan 2022, 08:10
Official
Hello Lebo
We are saddened to hear about the loss of your father. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Escalated Complaints Team