Hollard insurance and finrite have the worst customer service and I feel cheated by them

I regret the day I took insurance with Hollard insurance and the finrite people. I placed a claim in March they made me wait and go through so many hoops! I'm the one who had to call them everyday to ask what the latest update. Only one person from finrite has ever called me back. All this wait and time wasting just to be told my claim was rejected yet I submitted the same claim to old mutual for my other items that were ****** and they approved with no problem.

This is the worst customer service I've ever received especially after I've submitted and motivated as they requested.