FL
Frans L
1 reviews | Active since May 2020
11 Jul 2022, 10:24
Hollard insurance
Hi send about 30 email to Hollard for a broker to contact me in connection of a policy with Hollard it is now six months later still nothing. Somebody out their that can put me on to some one which I can contact, seems I got the bad luck with all these business that have problems or don't respond
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Replies (2)
Hollard Life's replyOfficial
11 Jul 2022, 10:57Hello Frans
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply11 Jul 2022, 10:57
Official
Hello Frans
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolutions team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's replyOfficial
21 Jul 2022, 09:32Hello Mr Liebenberg
Thank you for your patience while we looked into your matter. Our broker team have confirmed that they have been in contact with you and are in the process of assisting you with your request.
Thank you for bringing your experience to our attention as we are always looking at ways to improve our service. We look forward to continuing our relationship with you.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. Our broker team have confirmed that they have been in contact with you and are in the process of assisting you with your request.
Thank you for bringing your experience to our attention as we are always looking at ways to improve our service. We look forward to continuing our relationship with you.
Kind Regards
Escalated Complaints Team
Hollard Life's reply21 Jul 2022, 09:32
Official
Hello Mr Liebenberg
Thank you for your patience while we looked into your matter. Our broker team have confirmed that they have been in contact with you and are in the process of assisting you with your request.
Thank you for bringing your experience to our attention as we are always looking at ways to improve our service. We look forward to continuing our relationship with you.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into your matter. Our broker team have confirmed that they have been in contact with you and are in the process of assisting you with your request.
Thank you for bringing your experience to our attention as we are always looking at ways to improve our service. We look forward to continuing our relationship with you.
Kind Regards
Escalated Complaints Team