ZL
Zweli L

1 reviews | Active since Feb 2022

14 Mar 2023, 09:41

Hollard insurance

I once had a funeral cover for me and my family but hollard disappointed me they told me that my policy haslapse to my surprise I never missed payment but they only refunded me premiums for two months now they are busy sending me sms I enough with them

0
Replies (5)
Hollard Life
Hollard Life's reply14 Mar 2023, 11:33
Official
Hello Zweli,

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution  team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 

Escalated Complaints Team 
 

ZL
Zweli L's update14 Mar 2023, 11:48
Reviewer Update
I will gladly wait I want each and every cent that I paid to you guys because you have failed me while I was trusting u with my money
Hollard Life
Hollard Life's reply14 Mar 2023, 11:57
Official
Hi Zweli,

We will investigate and get back to you.

 
Kind Regards, 

Escalated Complaints Team 


ZL
Zweli L's update14 Mar 2023, 12:56
Reviewer Update
Tanx your speedy response will be highly appreciated alot
Hollard Life
Hollard Life's reply14 Mar 2023, 12:58
Official
Noted.