LS
Lehlohonolo S

1 reviews | Active since Mar 2020

24 Mar 2020, 09:46

Hollard has no shame you are a disappointment

Hollard is the worst, I'm still waiting for my claim that they say has no components but they hv been debiting my money since 2018. This was my first claim and they don't want to payout, taking my money was not a problem but paying my claim is???? Having a funeral cover must keep one out of debt but it seems to be the other way round. You have no shame hollard when I took out this policy I wanted to burry my loved ones with dignity but what's the point of having the policy if I have to borrow money still because you don't want to pay out!!!!

0
Replies (3)
Hollard Life
Hollard Life's reply25 Mar 2020, 15:32
Official
 
Hello  Lehlohonolo Shibambo 

Thank you for contacting us.

We are sorry that your experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints 

 
LS
Lehlohonolo S's update02 Apr 2020, 21:01
Reviewer Update
I'm still waiting for my claim... 1st claim and hollard has done nothing for me... I'm in debt all because you don't want to pay my claim.. I don't recommend hollard to anyone they have made my burial the worst... They still have the gut to still debit the money in my account of the policy I have already claimed for soooo unbelievable!!!!!
LS
Lehlohonolo S's update02 Apr 2020, 21:03
Reviewer Update
I'm soooo angry I'm not even writing the right things.. I meant the burial of my grandmother... Hollard such a disappointment