LS
Lunga S
1 reviews | Active since Apr 2021
23 Aug 2021, 13:34
Hollard funeral services disaster
I'm not happy with Hollard funeral cover service as I submitted my claim forms and documents for funeral cover but still hasn't been assisted all I get is that they busy capturing it and it's been over 48 hours now
Helpful (0)
Replies (3)0
Replies (3)
Hollard Life's replyOfficial
23 Aug 2021, 13:45Hello Lunga
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you with your claim and what went wrong please provide me with the identity number of the policy holder and policy number.
Kind Regards
Natasha Vos
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you with your claim and what went wrong please provide me with the identity number of the policy holder and policy number.
Kind Regards
Natasha Vos
Hollard Life's reply23 Aug 2021, 13:45
Official
Hello Lunga
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you with your claim and what went wrong please provide me with the identity number of the policy holder and policy number.
Kind Regards
Natasha Vos
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you with your claim and what went wrong please provide me with the identity number of the policy holder and policy number.
Kind Regards
Natasha Vos
LS
Lunga S's updateReviewer Update
23 Aug 2021, 17:45Idedinty number is *** policy holder is Lunga Sokupha policy number is ***2
LS
Lunga S's update23 Aug 2021, 17:45
Reviewer Update
Idedinty number is *** policy holder is Lunga Sokupha policy number is ***2
Hollard Life's replyOfficial
24 Aug 2021, 09:54Hello Lunga
Thank you for the additional information. Your claim is being processed.
We will provide an update on the outcome soon.
Kind Regards
Natasha Vos
Thank you for the additional information. Your claim is being processed.
We will provide an update on the outcome soon.
Kind Regards
Natasha Vos
Hollard Life's reply24 Aug 2021, 09:54
Official
Hello Lunga
Thank you for the additional information. Your claim is being processed.
We will provide an update on the outcome soon.
Kind Regards
Natasha Vos
Thank you for the additional information. Your claim is being processed.
We will provide an update on the outcome soon.
Kind Regards
Natasha Vos