Hollard Funeral Policy ‪***7

This has been the worst experience ever and what made it worse was the timing, my uncle sadly passed on and I called the Hollard call centre on the 02nd of August and was advised to submit all the documents.

On the 03rd of August I submitted all the documents under the policy number ‪***7 and receive an automatic acknowledgement that the email was received and would be contacted after 48hrs.

It's been over a week and I have called everyday from the 05th of August and I am told that the documents were received but the claim has not been captured.

I even sent a complaint to their complaints department but no luck.

I am very disappointed with this service and no one has even bothered to even call me but when they are running marketing campaigns they find it easy to call strangers and try to recruit new clients