TD
Thulani D
1 reviews | Active since Sept 2021
15 Sept 2021, 08:48
Hollard funeral policies
On 25th August 2021 lodged all documents required for Funeral policy claim.policy stated 24 to 48hours pay out. As of the 14 th September and several calls to Agents who advise to log a complaint online, which I have done on two occassions. To date absolutely no contact from Hollard . Hollard have breached theirpolicy and there appears no way to engage with Hollard. Next step financial services board. Cautionary warning to others with funeral policies with Hollard.
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Replies (2)
Hollard Life's replyOfficial
15 Sept 2021, 11:54Hello Thulani
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you by looking into your claim and what went wrong please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
To assist you by looking into your claim and what went wrong please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
Hollard Life's reply15 Sept 2021, 11:54
Official
Hello Thulani
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you by looking into your claim and what went wrong please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
To assist you by looking into your claim and what went wrong please provide us with your identity number and policy number.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
06 Oct 2021, 12:40Hello Thulani
To assist you with your claim and complaint we need your identity number and policy number.
Please provide us with the outstanding information in order for us to assist you.
Kind Regards
Natasha Vos
To assist you with your claim and complaint we need your identity number and policy number.
Please provide us with the outstanding information in order for us to assist you.
Kind Regards
Natasha Vos
Hollard Life's reply06 Oct 2021, 12:40
Official
Hello Thulani
To assist you with your claim and complaint we need your identity number and policy number.
Please provide us with the outstanding information in order for us to assist you.
Kind Regards
Natasha Vos
To assist you with your claim and complaint we need your identity number and policy number.
Please provide us with the outstanding information in order for us to assist you.
Kind Regards
Natasha Vos