MM
Matsena M

1 reviews | Active since Nov 2013

25 Apr 2023, 20:59

Hollard Funeral Cover is a ****

Hollard is a joke... their admin is in shambles and it seems like its just some sort of a ponzie scheme. They stopped debiting my account for reasons unbeknownst to me, and I have tried reinststing my massmart policy for a month now with no luck. They drop the phone on you or they keep transferring you to different people without any result for an hour at a time until someone eventually hangs up on you. Im actually glad I have failed to reinstate the policy as I will be using a different organisation going forward. Thanks for being such a **** show Hollard, you have saved me a lot of heartache.

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Replies (1)
Hollard Life
Hollard Life's reply26 Apr 2023, 08:16
Official
Hello Matsena,

We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution  team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 

Escalated Complaints Team