MM
Matsena M
1 reviews | Active since Nov 2013
25 Apr 2023, 20:59
Hollard Funeral Cover is a ****
Hollard is a joke... their admin is in shambles and it seems like its just some sort of a ponzie scheme. They stopped debiting my account for reasons unbeknownst to me, and I have tried reinststing my massmart policy for a month now with no luck. They drop the phone on you or they keep transferring you to different people without any result for an hour at a time until someone eventually hangs up on you. Im actually glad I have failed to reinstate the policy as I will be using a different organisation going forward. Thanks for being such a **** show Hollard, you have saved me a lot of heartache.
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Replies (1)Hollard Life's replyOfficial
26 Apr 2023, 08:16Hello Matsena,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply26 Apr 2023, 08:16
Official
Hello Matsena,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
