Hollard Funeral Cover and bad service

<p>i submitted a funeral claim for my late father last week wednesday(14-12-2016) i was told the claim would be prosessed and the funds will be paid between 24 to 48 hours after having submitted all the required documentation which i had already done,its been 6 days after and still the funds have not been paid, i have been constantly contacting Hollard with regard to this matter and ive been taken from pillar to post , ive been told the matter would be escalated and or handled as an emergency however i havent received any positive feedback and the funds have not yet been paid still, we buried my father already on sunday(18-12-2016) and i had to aply for a loan due to the incovinience, incosiderable behavior and bad service that Hollard gave me.</p>