hollard funeral claims

Item: Hollard Life
Rating: 1
Author: madalyne E

its been 3 weeks that i claim for my father.. no one phoned or emailed. all that they can say is when i phone is that they are busy with it. i submit the claim on 6 aug 2020 and still today 25 aug 2020 nothing. i really need help to know when the claim will be paid. this is taking tooo long and so unnessacary there is no higher person to talk to. i dont understand what the problem is. why

Helpful (0)

Replies (2)

Hollard Life's replyOfficial

26 Aug 2020, 12:07

Hello madalyne erasmus

We are sorry that your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints

Hollard Life's reply26 Aug 2020, 12:07

Official

madalyne E's updateReviewer Update

26 Aug 2020, 12:20

so when will the payment be. its been 3 weeks now and evertime i phone it is the same story. i need this to be solved asap.

madalyne E's update26 Aug 2020, 12:20

Reviewer Update

so when will the payment be. its been 3 weeks now and evertime i phone it is the same story. i need this to be solved asap.