ND
Nondwebu D
1 reviews | Active since Sept 2024
18 Sept 2024, 11:38
Hollard funeral claim
Hi I have a funeral policy with hollard .My uncle was covered under my policy. He died on 17 August 2024 .I made a claim .haven't received any reference no for claim. Received msg saying he wasn't covered but I paid R55 rand every month for hollard through pep .I do have slips to proof I made payment to policy .I'm thinking of canceling my policy with hollard but what about all the money I paid
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Replies (2)
Hollard Life's replyOfficial
18 Sept 2024, 16:17Hello Nondwebu D
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
Hollard Life's reply18 Sept 2024, 16:17
Official
Hello Nondwebu D
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
We are saddened to hear about the loss of your loved one. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our team is busy looking into your claim and what went wrong. We will engage with you within five working days.
Kind regards,
Social Resolutions Team
Hollard Life's replyOfficial
25 Sept 2024, 17:50Hello Nondwebu D
Thank you for being patient and giving us the opportunity to resolve your complaint. Our partner IUA informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our partner IUA informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Hollard Life's reply25 Sept 2024, 17:50
Official
Hello Nondwebu D
Thank you for being patient and giving us the opportunity to resolve your complaint. Our partner IUA informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team
Thank you for being patient and giving us the opportunity to resolve your complaint. Our partner IUA informed us that your matter has been resolved.
Please do not hesitate to contact us, for any future concerns or compliments.
Kind regards,
Social Resolutions Team