TB
Tembela B

1 reviews | Active since Mar 2017

06 Mar 2017, 11:05

Hollard funeral claim

<p>Dear Peter</p> <p>I have claimed to Hollard on behalf of my sister and the funeral was on 4 April 2017 still today the money have not paid yet ..family had to do loans and i was phononing Hollard evryday speake to different people evryday trying to find out if they need anything from our side .suprisingly a boy called Bafana phoned my ister to tell her they are waiting for the documents and they only responding to the sms that was sent last week. What a frastraing time for my sister burrying her husband with loans ad mourning but yet Hollard is doing nothing to assist to make work easy for her. i am going to make sure she moves all her policy...after this poor poor poor service she recived.</p> <p> </p>

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Replies (2)
TB
Tembela B's update06 Mar 2017, 11:16
Reviewer Update

Help please we need to pay back the loans.

Hollard Life
Hollard Life's reply07 Mar 2017, 08:23
Official

Hello

I would like to thank you for contacting us regarding your experience.

I am sorry that your claim has not been finalised and your family had to make loans.

I wish to confirm that contact was made with yourselves and have advised you of the outstanding documents.

Our team will be in contact with you regarding your claim.

Kind Regards

Lynne Lawrence

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