SMM
Siphiwe, Mbasa Majikela
1 reviews | Active since Dec 2015
07 Jan 2021, 08:17
Hollard Funeral call centre
HOLLARD FUNERAL call centre stuff are ****** USELESS!! We tried to call in for about 45 minutes doing the same thing. We spoke to 3 of your call centre agents. And they all were doing the same thing dropping calls on us when we want to change banking details in my policy. We spoke to Rolander, then Emang then Tebogo. All keep dropping the call after keeping us holding. PLEASE CALL POLICY HOLDER TO ASSIST WITH UPDATING BANKING DETAILS ASAP!!!
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Hollard Life's replyOfficial
07 Jan 2021, 08:39 Hello Siphiwe Majikela
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply07 Jan 2021, 08:39
Official
Hello Siphiwe Majikela
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your experience has led you to contact us with a complaint.
Our Customer Resolution Department will look into this matter and get back to you as soon as possible.
Regards
Hollard Group Complaints