BL
Belinda L

1 reviews | Active since Aug 2020

21 Aug 2020, 12:24

Hollard Funeral

I have an Edgards parental funeral policy underwritten by Hollard. My dad passed away four and a half weeks ago and I have phoned them over 15 times and get put on hold for over 40 minutes, I have emailed them to every email address I could find and still have no feedback. They are quick to take your money but can't claim. DO NOT TAKE FUNERAL COVER OUT WITH HOLLARDS

0
Replies (3)
Hollard Life
Hollard Life's reply21 Aug 2020, 13:23
Official
 
Hello  Belinda Lee 

We are sorry that your claims experience has led you to contact us with a complaint.

The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.

Regards
Hollard Group Complaints 


BL
Belinda L's update24 Aug 2020, 06:48
Reviewer Update
Still waiting!!!! No action - but that is to be expected
BL
Belinda L's update25 Aug 2020, 11:17
Reviewer Update
Guess what STILL NO RESPONSE FROM HOLLARD