MP
Monika P
1 reviews | Active since Jun 2020
02 Jul 2022, 22:37
Hollard *****ulant activities.
My mother paid for her policy, my father was the beneficiary..he passes away and they took a month or longer to respond. Now my mother passed away and after 5 days when i submitted the claim, they did not respond. They crave of the death and they ***** from them while they are still alive. This is a complete **** and *****.
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Replies (2)0
Replies (2)
Hollard Life's replyOfficial
04 Jul 2022, 06:48Hello Monika
We are saddened to hear about the loss of your mother. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you with your claim, we need more details to look into the matter further. Please provide us with either your moms identity number or policy number so we can assist.
Kind Regards
Escalated Complaints Team
We are saddened to hear about the loss of your mother. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you with your claim, we need more details to look into the matter further. Please provide us with either your moms identity number or policy number so we can assist.
Kind Regards
Escalated Complaints Team
Hollard Life's reply04 Jul 2022, 06:48
Official
Hello Monika
We are saddened to hear about the loss of your mother. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you with your claim, we need more details to look into the matter further. Please provide us with either your moms identity number or policy number so we can assist.
Kind Regards
Escalated Complaints Team
We are saddened to hear about the loss of your mother. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
To assist you with your claim, we need more details to look into the matter further. Please provide us with either your moms identity number or policy number so we can assist.
Kind Regards
Escalated Complaints Team
Hollard Life's replyOfficial
19 Jul 2022, 15:21Hello Monika
Thank you for your patience while we looked into the matter regarding your claim. Our administrator has confirmed that your claim has been resolved. We wish you and your family strength during this difficult time. Contact us on Hellopeter for any future concerns or compliments.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into the matter regarding your claim. Our administrator has confirmed that your claim has been resolved. We wish you and your family strength during this difficult time. Contact us on Hellopeter for any future concerns or compliments.
Kind Regards
Escalated Complaints Team
Hollard Life's reply19 Jul 2022, 15:21
Official
Hello Monika
Thank you for your patience while we looked into the matter regarding your claim. Our administrator has confirmed that your claim has been resolved. We wish you and your family strength during this difficult time. Contact us on Hellopeter for any future concerns or compliments.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into the matter regarding your claim. Our administrator has confirmed that your claim has been resolved. We wish you and your family strength during this difficult time. Contact us on Hellopeter for any future concerns or compliments.
Kind Regards
Escalated Complaints Team