1 reviews | Active since May 2016
Hollard doesn't care.
I have had a funeral policy for my father with Hollard for a few years. The day came when i had to claim for my fathers funeral policy because he sadly passed with cancer on 22 November 2021 & I am extremely unhappy. When i called Hollard on 3 different occasions not 1 of the consultants gave their condolences on the passing of my father! which i find to be pathetic!
I have another funeral policy with FNB for my father and when i called them and informed that that i need to claim from the policy they were very sincere and extended their condolences.
I am very disappointed with Hollard and will not recommend someone to get a funeral policy with them.
I have the call reference numbers should you require them. Just shows how some human sympathy can make all the difference. I will rather recommend FNB than Hollard for a life cover or funeral policy.
Thank you for your patience while we looked into you claim. We confirm that your claim has been sent for payment.
Wishing you and your family strength during this time.
Kind Regards
Escalated Complaints Team
Thank you for your patience while we looked into you claim. We confirm that your claim has been sent for payment.
Wishing you and your family strength during this time.
Kind Regards
Escalated Complaints Team
