Hollard does underhanded business

<p>I took out a funeral policy for my parents in 2001. I maintained and paid premiums timeously until 2012. i fell on hard times and missed 2 premiums. Without any communication or reminder Hollard cancelled the policy and refused point blank to re-instate after i implored them to do so. I had contributed almost R12000 to this policy. My parents then took another policy from Hollard and received numerous communications in the first few months after inception. Now a few years later they find that the policy has been cancelled because they allegedly missed 2 premiums. It seems that Hollards policy is to cancel policies at the first oppurtunity once they have collecte a sizable contribution form their clients. This surely must have some recourse. How does a person pay for over 10 years and not get informed that they are behind on payment. Hollard should start living the values they so vehemently profess in their advertising. I'm shocked that they take the needs and care of theri clients so lightly. Surely they must know that their clients are actual, living, breathing people not a bunch of idiots they can fleece to m ake their buck! Outraged!</p>