TB
Thabelo B
1 reviews | Active since Aug 2020
04 Aug 2020, 15:14
Hollard does not pay my claim (PLEASE DO NOT DELETE MY REVIEW)
Good day everyone
I took a policy at Hollard and cover my father,during sale stage I was told that the waiting period it's 6 month,my father passed away on the 7th month ,which I was already paid 6 premium,when I was submitting my claim I was told that the claim it's repudiated due to benefit start date.
I wonder how many people are going through the same experience with Hollard
I send the Complain and it was answered after 5 days
The service that I got it's really bad,I demand better explanation from Hollard
Helpful (0)
Replies (1)0
Replies (1)Hollard Life's replyOfficial
04 Aug 2020, 15:57Hello Thabelo Bele
We are truly sorry for the loss of your father and your claims experience during this difficult time.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are truly sorry for the loss of your father and your claims experience during this difficult time.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
Hollard Life's reply04 Aug 2020, 15:57
Official
Hello Thabelo Bele
We are truly sorry for the loss of your father and your claims experience during this difficult time.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are truly sorry for the loss of your father and your claims experience during this difficult time.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
