KD
Kagiso D
1 reviews | Active since Aug 2013
26 Oct 2023, 08:31
Hollard does not care about their clients
Insured my phone with Edgars, underwritten by Hollard. Submitted a claim after years of paying premiums and it was declined. Made several requests on the process to request a refund on premiums paid since they could not assist me with my claims….tell me why I’ve been ignored literally on email and including their x/twitter account?
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Hollard Life's replyOfficial
26 Oct 2023, 09:15Hello Kagiso,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply26 Oct 2023, 09:15
Official
Hello Kagiso,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team