AW
Ali W
1 reviews | Active since Jun 2013
01 Mar 2021, 10:16
Hollard does not care
On the 4th of February I came on to Hello Peter to complain about the lack of service from Hollard. On the 5th I finally got a call back from Hollard apologising for the lack of customer service and was promised I would be assisted within the next few days as they looked in to my claim. It is now the 1st of March and I have heard NOTHING!! No one answers the phone when you try to call it’s pathetic. Please, where is my assistance?!?
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Ali W's updateReviewer Update
08 Mar 2021, 12:09It’s to do with my protection plan on my Edgars account. Look can someone please just call me and get this sorted out?! I can’t believe I’ve had zero assistance since I walked in to an Edgars store to contact Hollard on the 4th of February!!
AW
Ali W's update08 Mar 2021, 12:09
Reviewer Update
It’s to do with my protection plan on my Edgars account. Look can someone please just call me and get this sorted out?! I can’t believe I’ve had zero assistance since I walked in to an Edgars store to contact Hollard on the 4th of February!!
Hollard Life's replyOfficial
08 Mar 2021, 14:19Hello Ali,
Thank you for taking my call. I have escalated your case to our claims team and will provide you with feedback by Close of Business tomorrow.
Kind Regards
Natasha Vos
Thank you for taking my call. I have escalated your case to our claims team and will provide you with feedback by Close of Business tomorrow.
Kind Regards
Natasha Vos
Hollard Life's reply08 Mar 2021, 14:19
Official
Hello Ali,
Thank you for taking my call. I have escalated your case to our claims team and will provide you with feedback by Close of Business tomorrow.
Kind Regards
Natasha Vos
Thank you for taking my call. I have escalated your case to our claims team and will provide you with feedback by Close of Business tomorrow.
Kind Regards
Natasha Vos