TB
Thandway B
1 reviews | Active since Jun 2021
18 Jun 2021, 14:54
Hollard Customer Service- Zero assistant!
I purchased a phone at Edgars on the 25 May 2021 and wanted to insure it. Since I already have another phone insured at Hollard, I wanted to cover this one as well through them. I've been calling *** and have been directed to other lines with no success. I've called about 5 times with no luck, I've only been sent from pillar to post'm very disappointed.
Helpful (0)
Replies (4)0
Replies (4)
Hollard Life's replyOfficial
18 Jun 2021, 15:49Hello Thandway
Thank you for taking my call. We are looking into your complaint and will be in contact soon.
Kind Regards
Natasha Vos
Thank you for taking my call. We are looking into your complaint and will be in contact soon.
Kind Regards
Natasha Vos
Hollard Life's reply18 Jun 2021, 15:49
Official
Hello Thandway
Thank you for taking my call. We are looking into your complaint and will be in contact soon.
Kind Regards
Natasha Vos
Thank you for taking my call. We are looking into your complaint and will be in contact soon.
Kind Regards
Natasha Vos
TB
Thandway B's updateReviewer Update
22 Jun 2021, 09:23Still waiting to be contacted
TB
Thandway B's update22 Jun 2021, 09:23
Reviewer Update
Still waiting to be contacted
Hollard Life's replyOfficial
22 Jun 2021, 13:18Hello Thandway
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint. I will be in contact with you as soon as I am able to provide you with feedback on the outcome of your complaint.
Kind Regards
Natasha Vos
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint. I will be in contact with you as soon as I am able to provide you with feedback on the outcome of your complaint.
Kind Regards
Natasha Vos
Hollard Life's reply22 Jun 2021, 13:18
Official
Hello Thandway
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint. I will be in contact with you as soon as I am able to provide you with feedback on the outcome of your complaint.
Kind Regards
Natasha Vos
We are sorry for the delay in responding to your matter and assure you that we are looking into your complaint. I will be in contact with you as soon as I am able to provide you with feedback on the outcome of your complaint.
Kind Regards
Natasha Vos
Hollard Life's replyOfficial
28 Jun 2021, 07:52Hello Thandway
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer resolutions team have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer resolutions team have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos
Hollard Life's reply28 Jun 2021, 07:52
Official
Hello Thandway
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer resolutions team have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos
Thank you for being patient and giving us the opportunity to resolve your complaint. Our customer resolutions team have informed us that your matter has been resolved.
Contact us for any future concerns or compliments.
Kind regards, Natasha Vos