Hollard consultants

What a awful company. A consultant approached me a PicknPay and explained a point system with a once off payment. A few months later debit orders went off of my account. I desputed the debit order on my banking app,as that was not what I agreed to. 2 Months later a consultant phoned me saying I am 2 months behind with my payments. I explained the situation to her and asked her to cancel everything. What she rep**** to: "How do you expect to have life insurance with only a once off payment" and then she dropped the phone in my ear.