Hollard Clicks funeral - Horrible service

Item: Hollard Life
Rating: 1
Author: Tanja G

Clicks Hollard Funeral Policy !!!!

Horrible service - Well NO SERVICE!!! Have to speak to 8+ people just for someone to help you - per phone call !!! No feedback is ever given! No pay out's - Claim was submitted more than 2weeks ago, and still nothing!!!

Please don't waste your time or money with this funeral policy!!!

Helpful (0)

Replies (1)

Hollard Life's replyOfficial

04 Oct 2021, 16:42

Hello Tanja

We are saddened to hear about the loss of your loved one. Please accept our condolences.

We apologize that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.

Our claims team is busy looking into your claim and what went wrong. We will engage with you within five working days.

Kind regards
Escalated complaints team

Hollard Life's reply04 Oct 2021, 16:42

Official

Hello Tanja

We are saddened to hear about the loss of your loved one. Please accept our condolences.

We apologize that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.

Our claims team is busy looking into your claim and what went wrong. We will engage with you within five working days.

Kind regards
Escalated complaints team