EM
Elijah M

1 reviews | Active since Jul 2013

13 Jun 2016, 18:13

Hollard Car insurance is falling to pay for claim

<p>I took out a car insurance with FTC-First Touch Communication the broker to Hollard a year ago as I bought two cars one car was crashed while standing and they paid, when the car now crashed into another car they said my policy is voided due to me claiming a lot,but what is the insurance for? Why did they initially state that should you claim so many times within a certain time frame you will be liable for certain copayment? Hollard is robbing people of their money and getting them in debt hiding behind FTC. They later continue debating meaning their void was not true and six months later they come back and say they are cancelling my policy and not only this but both and the other has not claimed at all. They have taken all my premiums saying they will not pay me back on both covers, why do they waste people's time buy liens to say they are car insurers than people that are inconveniencing people and robbing them of their cash in the name of cover. It is only fair for them to stay with funeral covers than really robbing noble South Africans. I will not recommend this insurance company to anyone that needs to cover their cars maybe something else not cars. They will let you pay for the car for six months and saying they are busy with your claim only six months later they will say we can not help.</p>

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Replies (1)
Hollard Life
Hollard Life's reply14 Jun 2016, 07:55
Official

I am sorry that your experience prompted you to contact us with a complaint.

I apologise for the inconvenience and frustration this has caused you.

Your complaint has been forwarded to the relevant manager at Hollard to investigate the circumstances around your cancellation and provide feedback to you.

Kind Regards

Lynne Lawrence

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