1 reviews | Active since Sept 2017
Hollard bunch of ******
-my aunt (policy Holder) passed on the 21 November -Appointed beneficiary submitted all document Mpumi went to Hollard Maponya Mall where she was advised to subbitte docs on the 25/11/17,on the 0412/17 she submitted all stated docs and was advised the payout will be in 48hrs,we waited ,there was no coomunication on the 5/6 de Mpumi made an enquery on the Hollards face book page and realized that the consultant capture incorrect details ,i have helped to give the correct details as her aunt,she was called and asked to resubmitted the documents again,which Mpumi did again at Dobsonville mall she walked from Meadolands and almost got ****d .
last Monday she was call by a Vanessa and told Mpumi there wont be a pay-out as the policy had lapsed under what circumstances we were not given details when the deceased account holder was up to date with her monthly payments ,can an intelligent head of Hollard contact the Halale Family and explain whats happening and give us what is entitled to the poor orphan,your service is pathetic ,disgusting ,we are willing to take the matter further should we not get a better out come/joy and our children's money .
Hello ***
We are truly sorry for the loss of your Aunt.
I am sorry for the experience you had during this difficult time .
Our team will be in contact with you regarding your claims experience.
Kind Regards
Lynne Lawrence
***
Hello ***
We are truly sorry for the loss of your Aunt.
I am sorry for the experience you had during this difficult time .
Our team will be in contact with you regarding your claims experience.
Kind Regards
Lynne Lawrence
***
