GA
Gert A
1 reviews | Active since Nov 2014
03 Mar 2016, 16:03
Hollard - Brace yourself dear customer
Please note that after 168 business hours my funeral policy claim with Hollard are still being processed. Their promise of payouts within 48 hours is not worth the paper it's written on. *********** agents, empty promises and hundreds of rands in telephone calls are waiting for you dear Hollard customers. If you rely on these people to give your loved ones the funeral they deserve, you might be in for a nasty surprise. I'm sure they might have 1 or 2 happy customers but my overall experience with them was... and still is one of my worse nightmares. Just a friendly warning to brace yourself if you ever have to be in the unfortunate situation where you will need these people.
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Replies (1)Hollard Life's replyOfficial
04 Mar 2016, 08:54Hello gertva,
Thank you for notifying us of your experience with our claims department. We are sorry to hear about your recent unfortunate incident.
We sincerely apologise for the delay in finalising your claim. We wish to confirm that contact was made with you to discuss your payment.
Kind Regards
Lynne Lawrence
***
Thank you for notifying us of your experience with our claims department. We are sorry to hear about your recent unfortunate incident.
We sincerely apologise for the delay in finalising your claim. We wish to confirm that contact was made with you to discuss your payment.
Kind Regards
Lynne Lawrence
***
Hollard Life's reply04 Mar 2016, 08:54
Official
Hello gertva,
Thank you for notifying us of your experience with our claims department. We are sorry to hear about your recent unfortunate incident.
We sincerely apologise for the delay in finalising your claim. We wish to confirm that contact was made with you to discuss your payment.
Kind Regards
Lynne Lawrence
***
Thank you for notifying us of your experience with our claims department. We are sorry to hear about your recent unfortunate incident.
We sincerely apologise for the delay in finalising your claim. We wish to confirm that contact was made with you to discuss your payment.
Kind Regards
Lynne Lawrence
***
