BT
Buli T

1 reviews | Active since Feb 2018

01 Mar 2021, 09:57

Hollard - BAD service

Apparently while I was unemployed I phoned you to open another cover with you covering the same lives I already have covered with you and that's why you have been double debiting me since November 2020.

So I opened a policy in 2017 (***9) and in November 2020, while unemployed I opened a duplicate policy (***6)????????? I want the recording for this policy and then I want all the monies you have taken from account!!!!

0
Replies (1)
Hollard Life
Hollard Life's reply01 Mar 2021, 12:13
Official
Hello Buli

Thank you for bringing this matter to our attention and we are sorry for the poor service you have experienced. 

We have escalated your matter to the customer services team for investigation and someone will be in contact with you. 

Kind Regards
Hollard Complaints Team