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Adri W
1 reviews | Active since Dec 2015
08 Jun 2023, 11:31
Hollard
Hollard life is a a ****. My father was part of Edgars Club for more than 20years. His account was up to date until his death on 20th of January 2023. We submitted a claim with all documents attached. Now Hollard says they only pay the outstanding amount on his account. They don't pay any amount for funeral cover as stated on Edgars Club life cover. We have been struggling since March and every time we call we get the same answer that no payment will be made to the spouse.
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Adri W's updateReviewer Update
01 Sept 2023, 15:47After two and a half months we have submitted all documents 5 times and we are still where we were. No communication from Hollard. My mom is 84yrs old and no one at Hollard are interested in helping her. They are keeping people's money and hope people will just give up. I am tired of 20minute phone calls just to hear they can't find a policy or submit documents again and again.
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Adri W's update01 Sept 2023, 15:47
Reviewer Update
After two and a half months we have submitted all documents 5 times and we are still where we were. No communication from Hollard. My mom is 84yrs old and no one at Hollard are interested in helping her. They are keeping people's money and hope people will just give up. I am tired of 20minute phone calls just to hear they can't find a policy or submit documents again and again.