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sN
sibongile N

1 reviews | Active since Dec 2019

07 Oct 2024, 14:52

Hollard and IUA are ****mers

I have Edgar's policy called Daily cash, my kids were hospitalized, then I submitted claims to IUA, then IUA and Hollard are trying so hard to decline my claims, I lodged complain at IUA, but still nothing happened, I called Hollard to get answers but they are pointing iua, IUA also pointing Hollard, now I'm a fool.

0
Replies (6)
Hollard Life
Hollard Life's reply07 Oct 2024, 15:19
Official
Hello Sibongile N
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
sN
sibongile N's update07 Oct 2024, 15:25
Reviewer Update
I had paid premiums from June 2024, but now IUA say I must dispute with Hollard, they say it was within waiting period, but as far as I know it was fourth month, IUA ****** me with Hollard
Hollard Life
Hollard Life's reply07 Oct 2024, 15:30
Official
Hello Sibongile N

We assure you that we are looking into your complaint.

Kind Regards,
Social Resolutions Team
sN
sibongile N's update07 Oct 2024, 15:32
Reviewer Update
I need answers as soon as possible
Hollard Life
Hollard Life's reply07 Oct 2024, 16:07
Official
Hello Sibongile N

Thank you for being patient and giving us the opportunity to resolve your complaint. Our partner IUA informed us that your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team
sN
sibongile N's update07 Oct 2024, 16:08
Reviewer Update
It not resolved, they are lying