Hollard and Edgar's claim issues

To I am a very unhappy and unsatisfied client, at this point Hollard and Edgars would be the last companies I would recommended to anyone.

In the beginning of July I did my application with Edgars for a claim because I got retrenched. on the 7 th of July I got an sms from Hollard stating that the claim is being processed and got claim number WF_***.

Since then I have been in contact with Hollard 3x references ***, ***, ***, every time told this claim had been sorted and paid out.

We are now on the 26 of October, with nothing resolved as I am still getting calls Edgars debt collection departing asking me for the monies. I have depleted all my air time for 2 months in a row and have resorted to going to Edgars and using there phones to call the collections department and Hollard spending hours at a time, with no joy.

This is totally unacceptable and in the process of contacting the ombudsman and Hello Peter to report this matter. Hope this email sparks a reaction and get this matter resolved as I am at my wits end and highly stress over a matter that I am insured for. Hollard and Edgars should be helping and not making my life a living Hell.

Regards

Jose