hollard and direct axis robs customers. refuse to give feedback after signing customer up for hospital cash pl

<p>I have been trying aimlessly to contact both Hollard and Direct Axis to query about a Hospital Cash Add that i was supposedly signed up for. i have requested for a call recording and documentation as i have not signed up for this. this means that consultants have been committing ***** on customers account. i was directed by Direct Axis to contact Hollard directly and Hollard has advised that i need to contact Direct Axis. i want all the money that was debited from my account since supposed sign up as I did not agree to this. it does not make sense as i am covered for hospital care with an independent company and i do not require additional cover. each time that i have contacted Hollard I did request for a manager and the call recording of the sign up but I’m still to receive feedback. this is day light *******!!! i have now received this sms: "Hello Mr Nagan, Policy ***4. The reference on your bank statement for DirectAxis Hospital Cash Add-on, has changed to "DirectAxis". We assure you that this does not affect your policy in any way. If you want to talk to us, please call ***. Hollard Auth FSP" I WANT EVERY CENT THAT WAS ********LY TAKEN AWAY FROM ME TO BE REFUNDED NOW!!!! policy number: ***4 and ref number: ***</p>