Hollard and Death Insurance seem to rhyme

its has been six weeks since trying to contact Hollard, no reply no response Received sms that problem sorted, yet they had all that wrong nobody to contact. its the 2nd May and no deductions. What happens if anything goes wrong with either me or my husband. what everybody dreads insurance premium was not paid. Yet, Hollard has not deducted. messages are taken. No Response. Where are the employees that supposedly work at Hollard