cK
charles K

1 reviews | Active since Aug 2010

09 Feb 2021, 10:00

Hollard a joke

I have a truworths account that im trying to claim for as i got laid off due to covid and the phone just rings and cuts off and i have been trying since october 2020 to get them to solve this problem

0
Replies (2)
Hollard Life
Hollard Life's reply09 Feb 2021, 11:38
Official
Hello Charles

Please accept our sincere apology for the service you experienced.  It is certainly not in line with the experience Hollard strives to deliver.

A request has been sent to our claims team to contact you and provide you with information required to register your claim.

We hope this year will be a better year for all.

Regards
Hollard complaints team

cK
charles K's update09 Feb 2021, 17:09
Reviewer Update
Hopefully this matter will get some where now