HOLLARD A CIRCUS INSURANCE COMPANY (MESSED UP)

I am tired of Hollard garbage , I paid my policy manually on the 24th November , i even got an SMS that confirmed my payment is received and its been allocated, On the 30 you go into my bank account and debit why do you debit my account when i have paid. who is gonna pay for unpaid banking fees. What ****es me off is your *********** consultants. I want to cancel that policy. FIX YOUR SYSTEMS AND TAKE YOUR CONSULTANTS TO TRAINING.