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Snongo C

1 reviews | Active since Aug 2021

19 Aug 2021, 14:07

Hollard

What a **** company ive made a claim on the 28 July after my father pass away on the 27 July this year even today I have not received the finding. Yet I am a beneficial they told me that will call me I'm still waiting can you believe. When I called them I will have to wait for helper for an hour .when I get hold of them they will put me into 10 more expansion. They all asks me one and the same question . Which is my ID and my late father ID I will do this ten times to all this agents . Please stop playing with people . Grieving people . And I'm waiting for that call I need my father's money . The only thing that hollard can do without hesitation is to deduct money to people.

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Replies (2)
Hollard Life
Hollard Life's reply19 Aug 2021, 14:08
Official
Hello Snongo

We are saddened to hear about the loss of your father. Please accept our sincere condolences. 

We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time. 

Our customer resolutions team is busy looking into your claim and what went wrong. 

Kind regards, 
Natasha Vos 
Hollard Life
Hollard Life's reply22 Sept 2021, 14:56
Official
Hello Snongo

We are sorry for the delay in responding to your matter and confirm that your matter has been resolved. 

Contact us for any future concerns. 

Kind Regards,
Natasha Vos